Policies & Privacy

The fine print, plainly

Reservation policies, cancellation and deposit, accessibility, and how we handle your information.

Reservation policies

Check-in / check-out. Check-in from 3:00 PM; check-out by 11:00 AM. The front desk is staffed 24 hours; early check-in and late check-out are offered when the day allows.

Deposit. A 50% deposit is taken at booking on flexible rates, with the balance due at check-out. Non-refundable rates are charged in full at booking. An incidental hold of about $200 per night is placed at check-in and released at departure.

Cancellation. Flexible rate: cancel more than 14 days before arrival for a full deposit refund; within 14 days the deposit is retained. Non-refundable rates are charged in full and are non-changeable. A two-night minimum applies on weekends and in peak season.

Minimum stay. A two-night minimum applies on weekends and during peak periods (October foliage, summer, holidays); the Gatehouse Cottage carries a two-night minimum year-round.

Pets. Dogs are welcome in the Carriage House Suite and Gatehouse Cottage by advance request, with a $50 per-night cleaning fee per dog. Dogs may not be left unattended in rooms.

Children & minimum age. Families are welcome; guests under 15 must be accompanied by an adult. The Cellar Bar and chef’s table are adult evenings.

Smoking. The property, including all rooms and the grounds near the house, is smoke-free (vaping included). A cleaning penalty applies to violations.

Parking. Complimentary on-site parking with valet on arrival.

Rates & taxes

Rates shown are illustrative starting points for this template and vary by date, occupancy, season, and demand. Quoted rates exclude New York State and Dutchess County occupancy taxes and any resort or service fees, which are itemized at booking. Breakfast for two is included with every room.

This is a demonstration template. The booking bar shows mock availability and the reservation form does not process real payments, take real deposits, or hold real inventory. A live deployment would connect a property-management and booking engine.

Accessibility statement

The Marlowe House is committed to welcoming all guests. As a 1789 landmark, some areas are reached only by historic stair; an ADA-accessible ground-floor room and step-free public spaces are available. Please contact us before booking so we can match you to the right room and prepare for your arrival.

Privacy

We collect only what we need to take and honor a reservation — your name, contact, dates, and payment details — and we never sell guest data. Card details are handled by our payment processor under PCI-DSS; we retain only what tax and accounting law requires.

Gift cards

Gift cards are illustrative in this template and are not sold or redeemable. In a live deployment they would be non-refundable, not redeemable for cash, and subject to the terms printed at purchase.

Reviews & awards

Guest reviews and awards shown are illustrative for this template. They reflect individual experiences; your stay may differ by season, room, and availability.

The Marlowe House, 14 River Road, Rhinebeck NY 12572. Contact stay@marlowehouse.example or (845) 555-0174. All names, addresses, license numbers, and figures are illustrative for this template.